Stiefel Box Office
The Stiefel Box Office, located at 151 S. Santa Fe, is open Monday through Friday, from noon to 5pm. We sell downstairs from noon-1:30pm, and upstairs from our offices from 1:30pm. until 5pm. Tickets for events at the Stiefel may be purchased: in person at the Stiefel Theatre Box Office, by calling the Stiefel at (785) 827-1998, by calling Ticketmaster at (800) 745-3000, or online through our website at www.stiefeltheatre.org or Ticketmaster.com. Online orders are subject to additional fees.
Ticket Refunds & Exchanges
All tickets are non-refundable and non-exchangeable unless an artist cancels.
Tickets will be mailed until 10 days prior to the event. After that time, tickets will be held at will-call only.
There is a $5 fee for tickets ordered over the telephone through the box office. Tickets can then be mailed or put in will call. There are no fees for tickets ordered in person at the Stiefel box office. Tickets can also be ordered online through our website at www.stiefeltheatre.org or Ticketmaster.com. Online orders are subject to additional fees.
For most events, the lobby doors open 1 hour prior to curtain.
The Stiefel provides complimentary wheelchair escorts to guests with special needs when requested during shows. Escorts are available at any entry point. Your escort will not remain with you throughout the show, but they will provide assistance getting to your ticketed seat.
We have an ATM available in the lower lobby. Please ask an usher or security for assistance.
The Watson Bar
Beverage service and snacks are available at all performances, including beer, wine, mixed-drinks, soda, and water.
Outside food and beverages are not allowed in the theater. The bar is cash only.
Finding Us / Parking
The Stiefel Theatre is located at 151 S. Santa Fe in downtown Salina at the corner of Walnut and Santa Fe. There is plenty of parking on the streets surrounding the Stiefel.
Dining & Hotel Accommodations
Downtown Salina has many unique restaurants within walking distance of the Stiefel. Blue Skye and Martinelli’s Little Italy are wonderful, locally-owned restaurants within walking distance and are official Stiefel partner restaurants who help feed our artists and crews. The Country Inn and Suites and La Quinta Inn are official Stiefel partner hotels. Homewood Suites by Hilton, another partner hotel, is being built just a block from the Stiefel and will open in December of 2019.
The Watson Gallery
The Watson Gallery features the work of artists from Salina and surrounding communities.
Accessible Seating / Hearing Assistance
Wheelchair seating is available on the main levels of the theater. Please contact us in advance if you have these or other special needs. Wheelchair seating is limited and must be purchased in advance.
If you need assistance during the show, please go to your nearest usher. If additional assistance is needed the usher will get the appropriate person to further help you.
Silence all cell phones, pagers, watches and other devices. Don’t text, tweet, blog, or surf. The glow from your device can be distracting. Take note of the show announcement. Many shows do not allow photography or recording. Flash photography is never allowed. If we ask you to stop, please do so. If the crowd gets up and starts dancing, join them. Don’t try to do a one person show for your own entertainment. We will ask you to sit down.
Policy is for shows at the Stiefel are always set by the event promoter or performer. If photography is allowed, you may use a cell phone, digital, disposable or 35mm camera. Professional cameras with detachable or telephoto lenses are always prohibited
Code of Conduct
We ask all guests to be respectful of those around them. Any guest who interferes with the enjoyment of another individual during an event is subject to immediate ejection from the building. If you are asked to leave the building and do not comply, we reserve the right to involve Metro Police. Patrons are never allowed on stage. Not before the show, during the show, or after the show.
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Lost & Found
If you realize you’ve lost an item while still in the building, please inquire with Security for assistance locating the item. If you discover you’ve lost an item after you’ve left the building, please call 785-827-1998. The Stiefel Theatre assumes no responsibility for lost items.